Frequently Asked Questions

Find answers to common questions about our products, shipping, and policies.

We offer free standard shipping on orders over $50. Express shipping is available for an additional fee. Standard delivery takes 5-7 business days, while express delivery takes 2-3 business days.

We offer a 30-day return policy on all items. Products must be unused and in their original packaging. Simply contact our customer service team to initiate a return.

Yes, many of our products are handcrafted by skilled artisans. Each piece is carefully made with attention to detail and quality.

Currently, we only ship within the United States. We're working on expanding our shipping options to include international destinations soon.

Care instructions vary by product. Generally, we recommend spot cleaning for cushions and pillows, and vacuuming for rugs. Detailed care instructions are included with each product.

You can cancel or modify your order within 24 hours of placing it. After that, the order is processed and shipped. Please contact us as soon as possible if you need to make changes.

Yes! We accept custom orders for many of our products. Please contact us through our Contact Us page to discuss your requirements and get a quote.

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